What's your response time for Belle Plaine emergencies?+
Emergency calls jump the queue β we aim to have someone stabilizing an active leak in Belle Plaine the same day. Non-emergency estimate requests are typically scheduled within a day or two.
Will I get a written estimate before you begin?+
Yes. Every job starts with a free inspection and a written, itemized estimate. We don't start work off a verbal quote, and the price you approve is the price on the final invoice unless you request additional work.
Is Big Toms Roofing a licensed roofing contractor?+
We hold an active MN contractor license and full insurance coverage, and we'll provide proof of both on request β most Belle Plaine customers ask, and we expect that.
What happens if my roof is leaking right now?+
Our emergency line is staffed around the clock. If water is actively coming in, call +1-855-469-0306 first β we'll get a tarp and temporary fix in place fast, then schedule the permanent repair.
Do you handle insurance paperwork?+
We regularly coordinate directly with insurance adjusters across Belle Plaine, MN and provide the photo documentation and scope reports they need to process claims efficiently.
How long does a full roof replacement take?+
Most residential replacements in Belle Plaine take one to three days depending on roof size, pitch, and material, weather permitting. We'll give you a specific timeline in writing as part of your estimate.
Do you install metal roofing or just shingles?+
Our Belle Plaine crews are certified for major shingle manufacturers as well as metal roofing and commercial membrane systems β we'll help you choose based on budget, home style, and how long you plan to stay in the house.
Is your workmanship guaranteed?+
Yes β we back our labor with a written workmanship guarantee, and manufacturer-certified installations qualify for extended material warranties as well.
How much does a roof inspection cost?+
We do these regularly for Belle Plaine homebuyers, sellers, and their realtors. You'll get a documented report covering material condition, flashing, ventilation, and estimated remaining lifespan.
What's your full service area in Belle Plaine, MN?+
We serve Belle Plaine and the surrounding communities throughout Belle Plaine, MN β see the coverage section below for the specific zip codes and nearby cities we handle regularly.
